Mark Becker

Get Found. 
Get Chosen. 
Get Contacted.

I’ve spent more than 30 years working in IT and technology. My degree is in marketing, and I’ve always been interested in how businesses attract and keep customers.

Today, those two areas are more connected than ever.

I’m interested in helping local businesses use Google, customer reviews, their website, and practical technology to get found, get chosen, and get contacted.

The customer's path

A Simple Way to Look at Local Marketing

When someone needs a local product or service, a few basic things have to happen before they become a customer. They need to find the business, feel comfortable choosing it, and have an easy way to take the next step.

01

Get Found → Google

Help people discover your business when they're looking for the products or services you provide.

A complete Google Business Profile, accurate business information, and clear local search visibility.

02

Get Chosen → Reviews

Give prospective customers confidence that you're a business they can trust.

Customer reviews, reputation, photos, and other trust signals.

03

Get Contacted → Website

Make it easy for an interested prospect to understand what you do and take the next step.

Clear information, trust, and simple ways to call, email, or request an appointment.

A practical intersection

Where Technology and Marketing Meet

Technology has been my career for more than 30 years. Marketing was what I originally studied and has remained an interest throughout my career.

What's interesting to me today is how closely the two have become connected.

Websites, Google Business Profiles, review systems, customer communication, automation, analytics, CRM systems, and newer AI tools all sit somewhere between technology and marketing.

That's the area I'm most interested in exploring and helping businesses use effectively.

Mark Becker

Mark Becker

About Me

I’m Mark Becker. I’ve spent more than 30 years working in IT, technology, and small business.

My degree is in marketing, although my career ultimately took me into technology. Over the years, I’ve worked closely with business owners and watched technology become an increasingly important part of how businesses operate and how customers find them.

One thing I’ve always appreciated about small businesses is that results are tangible. A new customer matters. A missed phone call matters. A good review matters.

That’s one reason I’m interested in practical marketing rather than marketing for its own sake.

Today, I’m bringing those interests together by exploring practical ways technology can help local businesses improve how customers find, evaluate, and contact them.

Projects and experiments

What I'm Working On

Notes and observations

Notes & Ideas

I use this site to share observations and things I'm learning about local marketing, technology, customer reviews, and building useful things.

Know, like, trust — but what does that really mean?

Marketers have used the phrase for years. I've been thinking about what those words actually mean from the customer's point of view.

Read note →

A simple question I keep coming back to

Can a business be found? Would it be chosen? Can it be contacted easily? Those three questions uncover a surprising number of problems.

Read note →

AI is changing how local businesses get found

People are increasingly asking AI tools for recommendations. The technology is new. A lot of the fundamentals aren't.

Read note →
View all notes →

Get in Touch

If you'd like to talk about local visibility, reviews, websites, technology, or one of my projects, feel free to reach out.

m@rkbecker.com